The ERP Evolution Continues |
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The ERP systems evolution is taking an
unusual turn. For those that may remember, ERP applications were
originally introduced as mainframe and host-based monolithic
applications in the 1970's and 1980's. McCormack and Dodge and MSA
(Management Sciences America) were fierce competitors and between them
owned the lions share of the ERP software market. The two rivals
ultimately merged to become Dun & Bradstreet Software. Following the
merger of the number one and number two market share leaders, Dun &
Bradstreet Software believed itself to be an unstoppable ERP
application titan, however, was soon thereafter completely replaced by
the introduction of client/server applications and later sold to Geac
for a marginal fee valued largely on existing customer software
maintenance contracts.
Starting in November 1992, the
client/server ERP applications began appearing from no-name or lesser
name software manufacturers such as Platinum Software, PeopleSoft,
Oracle Financials, Baan and SAP. These distributed software and GUI
interfaced applications grew at the expense of the mainframe ERP
systems. Midrange systems such as the AS/400 continued to survive,
however, their growth days were clearly over. The most notable of the
client/server ERP players - SAP and Oracle Financials - stand alone as
today's ERP application market share leaders. However, now they too are
threatened by new technology paradigms from software as a service (SaaS)
competitors and open source software.
At the turn of the century, SaaS ERP
systems were introduced as a new pricing and systems management
alternative to client/server systems. While originally weak in software
depth and scalability, leading ERP systems such as Aplicor, Intacct and
NetSuite have evolved to deliver functionally equivalent ERP
applications, however, with the advertised advantages of the SaaS
delivery model (e.g. subscription pricing, hosted delivery, fewer
internal IT resources, etc.). These leading SaaS ERP applications are
clearly replacing the middle market client/server ERP systems (most
notably the Microsoft ERP products of Great Plains, Solomon, Navision
and Axapta) in many situations, however, are not yet mature enough to
take on the industry giants Oracle or SAP.
Open Source ERP has yet to prove itself as a
replacement to commercial ERP applications. While open source ERP
applications are clearly growing, they are more often than not used to
create first time business systems for young companies or replace
antiquated custom built ERP applications with new custom built ERP
applications this time built on open source technology.
While Microsoft, Oracle and SAP would be
wise to reference the then seemingly unstoppable power of their Dun
& Bradstreet Software predecessor, they appear to instead exhibit a
similar behavior to Dun & Bradstreet. All three have scoffed at the
SaaS delivery model and mocked the open source initiative. While they
are now finally showing some interest, that interests appears to
belittle more than dipping their toe in the water and their strategies
appear to be more of a defensive tactic designed to slow down the market
share loss of their customer base to these new ERP models. We suspect
there will be a turning point where protection of their self interests
will prove futile and these industry heavyweights will embrace at least
the SaaS model and possibly show some substantive interests in the open
source model.
Epicor | Infor | Microsoft | Oracle | SAP |
- Long history of reputable products
- Over 20,000 customers, 140 countries, 30 languages
- In major growth mode
- Reasonable VAR channel
- Several strong industry solutions
- ERP consultant strength
- MS/SQL/SOA technology
- Low to moderately priced
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- 3rd largest global ERP maker
- Over 70,000 customers
- Several different ERP systems
- Vertically focused ERP solutions
- Lean manufacturing capabilities
- Complex and discrete manufacturing
- Process manufacturing
- Strong distribution and SCM
- Low to moderately priced
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- Over 83,000 ERP customers
- Strong SMB/mid-market solution
- Very strong partner channel
- Only sold through VAR channel
- Multiple ERP products
- ERP road map questionable
- Solutions often vary by global region
- MS/.Net/SQL technology
- Low to moderately priced
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- Over 37,000 application customers
- Claim #1 CRM market share leader
- #2 ERP market share leader
- 30 year proven credibility
- New SOA architecture
- Deep software functionality
- Outrageous flexibility
- Technology is the Oracle stack
- Priced at the high end
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- More than 35,000 customers, 120 countries
- Claim #1 CRM market share leader
- Built the client/server ERP market
- Definite #1 ERP market share leader
- Very impressive distribution/SCM
- Several industry solutions
- Netweaver, SQL and a chasm of technologies
- Priced at the high end
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Enterprise Resource Planning Software Leaders by Market Segment
Middle Market ERP Leaders
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Epicor offers strong ERP software functionality along with several impressive Industry
solutions for Professional Services Automation (PSA), financial
services, hospitality management, retail, distribution, manufacturing,
pharma and not for profit. In a late 2007 analyst release report,
Epicor was recognized by Aberdeen as achieving the lowest TCO (Total
Cost of Ownership) and total per user cost of software, services and
maintenance for mid-size companies. In fact, the Epicor ERP solution
came in at less than 50% of competing ERP products. We find the
company's channel strategy questionable which may necessitate more
review for international buyers.
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Infor
is the mega company that surprising few ERP software buyers are aware
of. Largely based on an aggressive acquisition and roll-up strategy,
Infor is the third largest ERP manufacturer - behind only SAP and
Oracle. Infor is a vertically oriented software publisher with several
different ERP software systems and particularly strong distribution,
supply chain management (SCM), lean manufacturing, complex manufacturing
and process manufacturing solutions.
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